140 Civitas Street
Mount Pleasant, SC 29464

info@thepalmettohouseinn.com

 

Frequently Asked Questions

Q: Is parking available at the Inn? A: Yes, each suite has one reserved parking space.

Q: Do you offer weekly or monthly rates? A: Yes, we do but those rates are available by direct email or by phone only.  Please call 843-388-3805 or email info@thepalmettohouseinn.com for more information.

Q: Is breakfast included? A: An in room Continental Breakfast is included for nightly guests in the nightly rates. Guests staying weekly or longer there is an additional charge above the weekly room rate.

Q: What time can I check in? A: Check in time is after 3pm. Each suite has a key lock box with a combination code where your key will be should the front desk not be open. Early check in is only available if your room was NOT booked on the previous day there for we cannot confirm an early check in until the day before your arrival.

Q: What time is check out? A: Check out is 11am. Sorry, but late check out times are usually not available.

Q: Is there a restaurant or bar on site? A: There is not, however there are 4 restaurants within steps of your front door.  O’Brions Pub, Fratellos Italian Tavern, The Square Onion and The Shellmore.

Q: How close are you to Charleston? A: We are only 7 minutes to the Downtown Charleston Historic district.

Q: How close are you to the beaches? A: We are only 10 minutes to the beaches on Sullivan’s Island and Isle of Palms.

Q: Do you offer an airport shuttle service? A: Sorry, but we do not offer any transportation services.

Q: Do you offer housekeeping services? A: Our nightly guests will have their rooms refreshed daily and beds made up. Sheets are changed every 3 days. Weekly rate guests will have their rooms cleaned and sheets changed once per week more frequent service is available upon request.

Q: Do you have roll away cots available for additional guests? A: We do not offer roll away cots, however suites A and B have an additional twin day bed allowing for 3 guests to use those rooms. Any more than 3 guests in those rooms will require prior consent of management.

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Thank you — we have submitted your request and will respond within 24-48 hours. To communicate with a vacation specialist now, you can:

  • Have us call you
  • Chat with a specialist online
  • Call us at 843-388-3805
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You will get an email confirmation of this request. A vacation specialist will contact you within 24-48 hours to answer any questions you may have and help you complete this booking by telephone.

You can also contact us at843-388-3805 to complete this booking. Our call center hours are: 9am-9pm Monday-Friday (CST), 10am-4pm Saturday (CST), 12pm-4pm Sunday (CST)

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